I will be one of the consultants in the "Consultants Corner" at HVAC Comfortech in Nashville. for more information got to http://www.hvaccomfortech.com/
While there, stop by booth 1133 where we will be introducing our latest and best business tool, Customer Care Plus. Customer Care Plus is the first "real time" customer feedback system available to contractors. No more waiting for postcards, monthly reports or having to call customers and hope they are not annoyed. Just get on-line and see what they said and what happened today.
Also, I put together a powerpoint that just gets you thinking about why customer service is important. You may download it at http://www.frankpresents.com/Dot_page.asp?Dotid=55 go to the bottom of the page and click on "Creating Great Customer Experiences".
Enjoy your summer and see you at Comfortech!
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